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service always comes first
What started as one technician serving his neighbors has grown into a small, trusted team dedicated to honest work, clear communication, and doing what’s right for every homeowner we meet.
What began as a one-man shop has grown into a small team of trusted technicians who share the same values, skill, and commitment to integrity that Service First was founded on. I’ve personally trained each tech to approach every home the same way I do: with transparency, care, and the mindset of fixing the actual issue—not creating one.
When someone from our team steps into your home, the goal is simple: give you honest options, explain everything clearly, and fix the problem the right way the first time.
If a repair makes sense, we’ll tell you. If a replacement is the better long-term choice, we’ll walk you through why—without pressure or scare tactics.
We are a local, family-owned and oriented company where every job is personal, every customer matters, and every bit of work reflects our name. That’s the way it should be.
When something goes wrong with your HVAC system, you deserve a local expert who shows up, explains the problem clearly, and fixes it the right way—without the upsell.
As an HVAC contractor in Columbus, our entire philosophy is built on transparency and treating your home like our own. We repair first, replace only when helpful, and explain your options clearly every step of the way.
You always get repair options first — explained in simple terms. No scare tactics, no inflated quotes, no drama.
If a big company’s quote feels off—or a replacement feels pushed—Service First provides an honest second opinion. We explain what we find, walk you through repair-first options, and help you feel confident in the decision.
Every repair is done with craftsmanship, precision, and the pride of a true local expert. No shortcuts, no guesswork — just reliable work backed by our 1-year parts and labor warranty on the parts we repair.
As a local HVAC company in Columbus, we’re proud that our reputation is built on honesty, friendly service, and repairs that last — not marketing gimmicks.
Had our annual maintenance on our furnace today! The guys were prompt and extremely professional, as always. Switching from a big name company was THE best decision!!! Highly recommend Greg and his company.
Kathy | Canal Winchester, Ohio
Service technician was very friendly and did not hesitate to explain to me what he was checking on my furnace. I was very grateful that he took the time to explain things to me. Overall great experience
Roderick | Pickerington, Ohio
Greg and Kevin were awesome! They did a fantastic job, leveling our HVAC unit as well as cleaning the coils and inspecting the system. Both were very knowledgeable, friendly, and professional.
Luke | Carroll, Ohio
Technicians were able to diagnose and repair my furnace immediately. They thoroughly explained the issues and how they were going to resolve them. The customer service was great! From scheduling a very convenient appointment with Jennifer to paying a very reasonable amount for the completed service. My husband and I were treated just like family!❤️
Alisha | Canal Winchester, Ohio
Have a question or need service? Reach out and you’ll get honest, expert help from your local HVAC pro.
