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A heat pump heats and cools your home with one outdoor unit. In summer, it moves heat out of your house. In winter, it pulls heat in from the outside air, even when it's cold. Because it moves heat instead of burning fuel to make it, a heat pump is one of the most efficient ways to stay comfortable year-round.
Service First installs four Carrier heat pumps. Here's what makes each one different.
Carrier Comfort™ 16 Heat Pump (27SCA5)
Best for: Smaller homes, rental properties, and replacing an older electric system.
- Up to 16 SEER2 cooling efficiency
- Heating and cooling in one outdoor unit
- ENERGY STAR® qualified on select sizes
- Simple, reliable Comfort series design
Why you'll like it: It's an affordable, all-in-one upgrade. If you're heating with old electric resistance heat or an aging heat pump, it can cut your energy use in both seasons without a big upfront investment.
Carrier Performance™ 16 Heat Pump (27SPA6)
Best for: Homeowners who want lower bills in summer and winter, and the option to pair with a gas furnace.
- Up to 16.5 SEER2 cooling efficiency
- InteliSense™ technology
- Hybrid Heat® compatible
Why you'll like it: With a Hybrid Heat® setup, the heat pump handles heating on mild days and your gas furnace takes over when it gets cold. The system automatically uses whichever fuel is cheaper to run at that moment, which saves money all winter long.
Carrier Performance™ 18 Heat Pump (27TPA8)
Best for: More consistent temperatures and quieter operation without going all the way to premium.
- Up to 18.5 SEER2 cooling efficiency
- Two-stage compressor: low stage at 75% capacity, high stage at 100%
- InteliSense™ technology
- Hybrid Heat® compatible
Why you'll like it: Most days it runs on its quieter 75% stage, keeping temperatures steady instead of swinging hot and cold. It switches to full capacity only when the weather demands it.
Carrier Infinity® 21 Ultimate Cold Climate Heat Pump (27VNA1)
Best for: Cold climates and homeowners who want premium efficiency.
- Up to 21 SEER2 cooling efficiency
- Heats in temperatures down to -23°F and cools up to 125°F
- Variable-speed compressor adjusts between 30% and 100% capacity
- Greenspeed® Intelligence
- Advanced defrost technology and over-the-air updates
Why you'll like it: It's the answer to "Can a heat pump handle real winters?" It matches its output to exactly what your home needs, with ultra-quiet operation and some of the lowest operating costs available.
Quick Comparison
- Comfort 16 (27SCA5): Up to 16 SEER2, single-stage. Best for affordable all-in-one comfort.
- Performance 16 (27SPA6): Up to 16.5 SEER2, single-stage. Best for Hybrid Heat® savings.
- Performance 18 (27TPA8): Up to 18.5 SEER2, two-stage. Best for quieter, more even comfort.
- Infinity 21 (27VNA1): Up to 21 SEER2, variable-speed. Best for cold climates and top efficiency.
Don't Forget the Indoor Unit
A heat pump needs a matched indoor partner, either an air handler (all-electric) or a gas furnace (Hybrid Heat®). Service First designs the whole system together and sizes it for your home, so you get the efficiency you're paying for.
Ready for a New Carrier Heat Pump?
Service First will come to your home, measure what it actually needs, and walk you through your options with no pressure.
Call (614) 795-3098 or schedule your free in-home estimate today.